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12 Dimensions of Customer Journey Analytics

12 Dimensions of Customer Journey Analytics

by Taulbee Jackson | Sep 4, 2020 | #CX, Digital Marketing Consultant, Experience Engineering

These phases, or something very close to them, tend to exist in every customer journey. Every company and every customer is different, but for the sake of having a starting point – this is where we generally start to identify and prioritize which problems we solve for our clients. 

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